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Data Protection Notice

In principle, our website can be used without providing personal data. Unless you have special services from our Processing of personal data may be necessary for companies wanting to use our website. If the processing of personal data is necessary and there is no legal basis for such processing (e.g. the Implementation of a contractual agreement), we ask for your consent.

With this note we inform you about what data we collect from you, how we use it and how you use the data can contradict.

Who is responsible for data collection and processing?

TFG Transfracht GmbH collects and processes your data as the person responsible.

The appointed data protection officer is Ms. Chris Newiger.

If you have any questions or suggestions regarding data protection in relation to www.box2rail.com, please contact:

TFG Transfracht GmbH
Rheinstrasse 2
55116 Mainz

Email: DB.Cargo.Datenschutz@deutschebahn.com

What data do we collect and how and why do we process your data?

We collect and process your data only for certain purposes. These can arise from technical necessities, contractual Result in requirements or express user requests.

For technical reasons, certain data must be collected and stored when you visit www.box2rail.com, e.g. the date and duration of the visit, the websites used, the identification data of the browser and operating system type used and the website from which you are visiting visit us.

For contractual reasons, we also need personal data from you in order to perform our services and with you concluded contracts.

This affects in particular:

Registration on www.box2rail.com

In order to create a customer account at www.box2rail.com, the following personal information is required:

  • Salutation
  • First and last name
  • phone number
  • email address
  • company

All other information about you is voluntary.

Your personal data are processed when you use the e-services for the following purposes:

  • Making bookings
  • Retrieval of status reports

By registering on our website, the IP address assigned by the data subject's Internet service provider (ISP), i.e. Date and time of the request saved. The storage of this data takes place against the background that this is the only misuse of ours Services can be prevented.

Newsletter by email

The following personal information is required to register for our newsletter:

  • First and last name
  • email address

If you register for our newsletter, your data will only be used to send the newsletter. You can at any time from Unsubscribe newsletter. This is provided with a corresponding link under each newsletter and is done without further written notice.

When registering for our newsletter, the IP address assigned by the data subject's Internet service provider (ISP) will be the date as well as the time of registration. The storage of this data takes place against the background that this is the only misuse of ours Services can be prevented.

Contact form:

If you contact us using our contact form, the following personal information is required:

  • Name
  • email address

All other information about you is voluntary.

Your personal data is processed when you use the contact form for the following purposes:

  • Information on products and services
  • consultation

By using the contact form, the IP address assigned by the Internet service provider (ISP) to the data subject, the Date and time of registration saved. The storage of this data takes place against the background that only the misuse of our services can be prevented.

Legal basis for data processing:

Insofar as we obtain your consent for processing personal data, this serves in accordance with Article 6 paragraph 1 lit. a GDPR as the legal basis.

When processing personal data that is necessary to fulfill a contract with you, the contract is in accordance with Article 6 Paragraph 1 lit. b GDPR is the legal basis. Article 6 paragraph 1 lit. b GDPR also applies to processing operations that are used to carry out Pre-contractual measures are required, for example in cases of inquiries about our products or services.

Our company is subject to a legal obligation that requires the processing of personal data, such as For example, to fulfill tax obligations, the processing is based on Art. 6 Para. 1 lit. c GDPR.

If you contact us, we will process the personal data you provide to process the correspondence. The legal basis for this is Art. 6 Para. 1 lit. f GDPR.

In order to constantly improve our offer, we save and analyze usage data from the online area on a pseudonymous basis. The legal basis for this is Art. 6 Para. 1 lit. f GDPR.

We are also interested in maintaining customer relationships with you and providing you with information and offers from them we believe that they fit your interests. Therefore, we process on the basis of Article 6 (1) lit. f GDPR (also with the help of Service providers) your data in order to send you information and offers. We use your contact details (last name, first name, postal address) for Advertising by post and for market research, unless you object to such use. Likewise, the email address we provide received from you from a business relationship with you can be used for advertising purposes.

You can object to this promotional use of your data at any time with future effect. You can submit your objection to us [Possibly. Contact form] or email it to [please fill out] (advertising objection).

Are data passed on?

For the execution of the contract, the involvement of instruction-dependent processors is usually required. B. from Data center operators, printing or shipping service providers or other parties involved in fulfilling the contract.

External service providers who process data for us on behalf of us are carefully selected and contractually strictly obliged. The Service providers work according to our instructions, which is due to strict contractual regulations, technical and organizational measures and is ensured by additional controls.

Incidentally, your data will only be transmitted if you have given us express consent or on the basis of a legal regulation.

A transfer to third countries outside the EU / EEA or to an international organization does not take place, unless it is reasonable guarantees. These include the EU standard contractual clauses and an adequacy decision by the EU Commission.

How long will your data be stored?

We only store your data for as long as it is necessary for the purpose for which it was collected (e.g. within the scope of a Contractual relationship), are required or if this is provided for by law. This is how we save in the context of a contractual relationship Your data at least until the contract is completely terminated. Then the data for the duration of the legal Retention periods kept.

What rights do users of www.box2rail.com have?

You can request information about what data is stored about you.

You can request correction, deletion and restriction of the processing (blocking) of your personal data, as long as this is legal permissible and possible within the framework of an existing contractual relationship.

You have the right to lodge a complaint with a data protection supervisory authority. For the TFG Transfracht GmbH factually and locally responsible state data protection supervisory authority is:

2066/5000

The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Prof. Dr. Dieter Kugelmann
Rear bleach 34
55116 Mainz, Germany or:
Box 30 40
55020 Mainz

You have the right to portability of the data that you have provided to us on the basis of consent or a contract (Data portability).

If you have given us your consent to data processing, you can revoke it at any time in the same way that you gave it have given. By revoking your consent, the legality of the processing carried out based on your consent up until your revocation not touched.

You can object to data processing for reasons that arise from your particular situation if the data processing is based on our legitimate interests or is necessary for the performance of a public task.

You can object to the advertising address at any time with future effect (advertising objection).

A letter by post is sufficient to exercise your rights:

TFG Transfracht GmbH?
Rheinstrasse 2
55116 Mainz

Is data encrypted?

The transmission of data and emails is usually unencrypted on the Internet and is therefore not protected against unauthorized access. There however, when contacting us by email, the confidentiality of the information transmitted during the transmission is not is guaranteed, we recommend sending confidential information only by letter.

What happens to links to external sites?

If you click on a link to an external page, you are outside the TFG Transfracht GmbH website. The TFG Transfracht GmbH is therefore not responsible for the content, the services or products that are offered on the linked website and also not for data protection and the technical security on the linked website.

When are cookies used?

Cookies are small text files in which personal data can be stored. Cookies can be accessed when you visit a page are transmitted and thus allow an assignment of the user. Cookies help to ensure the use of websites for users simplify.

We differentiate between cookies that are absolutely necessary for the technical functions of the website and cookies that are necessary for the technical function of the website are not absolutely necessary.

We want to give you the opportunity to make an informed decision for or against the use of cookies for the technical Functions of the website are not absolutely necessary. Please note that if you reject advertising cookies, you will be less Receive tailor-made advertising tailored to your interests. However, the use of the website remains fully possible.

We inform you here about the type and extent of the use of cookies on our website:

The use of www.box2rail.com is generally possible without cookies that are not used for technical purposes. So you can in your browser Prevent traceability through cookies (do-not-track, tracking protection list) or prohibit the storage of third-party cookies. We also recommend that you regularly check the stored cookies, unless they are expressly requested.

Please note: If all cookies are deleted, any objection cookies set (opt-out cookies) will also be deleted, so that you can delete any declared contradictions would have to exercise again.

Use of Matomo (formerly Piwik)

We use the analysis service Matomo (formerly Piwik) on our website to analyze and regularly improve the use of our website to be able to. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. About little ones Text files (cookies) store data about how you use our website, including the IP address. This data will anonymized and stored on our servers.

The legal basis for the use of Matomo is Art. 6 para. 1 sentence 1 lit. f) GDPR.

Your deactivation options: If you do not agree with the analysis of your usage behavior, you can use your browser at any time set that no analysis cookie can be set. You can also decide here whether your browser has a unique one Web analysis cookie may be stored in order to allow the operator of the website to collect and analyze various statistical data enable. If you would like to opt out, click the link below to activate the Piwik deactivation cookie in your browser to file:

Please note: If you delete all of your cookies, the deactivation cookie will also be deleted. That means yours Objection to the analysis of user behavior would have to exercise again.

Update of the data protection notice

We adapt the data protection notice to changed functionalities or changed legal situations. We therefore recommend that you read the data protection notice in to take note of at regular intervals. If your consent is required or is part of the data protection notice regulations of the contractual relationship with you, the changes will only be made with your consent.


As of [May 25th, 2018]

Data protection officer

TFG Transfracht GmbH

Rheinstraße 2
55116 Mainz
Contact via email

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